\n
3. Interpretation method<\/p>\n
\n We will arrange the interpretation method as follows:\n <\/p>\n
\n English:<\/strong>
\n on-site, face-to-face interpreter\n <\/p>\n\n Other languages:<\/strong>
\n remote interpretation using a hospital iPad or iPhone, or by phone\n <\/p>\n<\/p><\/div>\n<\/li>\n\n\n
<\/i>\n <\/div>\n\n
4. Confirm your language and appointment<\/p>\n
\n For some languages, we may ask you to book in advance so that we can secure an interpreter.\n <\/p>\n<\/p><\/div>\n<\/li>\n<\/ol>\n
\n \u26a0\ufe0f<\/span>
\n Note:<\/strong>
\n Some less commonly used languages require advance booking. Please contact us as early as possible, especially for planned admissions or scheduled procedures.
\n
\n Cost to the patient:<\/strong> none. The service is completely free.\n <\/p>\n<\/p><\/div>\n<\/section>\n<\/p>\n
\n\nFAQ \u2013 Remote Medical Interpretation<\/h2>\n\n
<\/p>\n\nCan I use my own phone or app for interpretation?<\/summary>\n\n
\n No. For security and privacy reasons, we use only our
\n hospital-issued iPads and iPhones<\/strong> with the official
\n mediPhone system.\n <\/p>\n<\/p><\/div>\n<\/details>\n <\/p>\n\nWill my conversation be private?<\/summary>\n\n
\n Yes. All calls are handled as confidential medical
\n information<\/strong>. Some calls may be recorded for quality assurance. All data is handled in accordance with applicable privacy regulations.\n <\/p>\n<\/p><\/div>\n<\/details>\n <\/p>\n\nDo I need to make a reservation in advance?<\/summary>\n\n
\n For common languages (for example, Chinese or Vietnamese),
\n interpreters are usually available without a reservation.
\n For less commonly used languages, we may ask you to
\n book in advance<\/strong> to ensure availability.\n <\/p>\n<\/p><\/div>\n<\/details>\n <\/p>\n\nAre the interpreters real people or AI?<\/summary>\n\n
\n All interpretation is provided by
\n professional human interpreters, not AI<\/strong>.
\n This is especially important for medical conversations that
\n require nuance and empathy.\n <\/p>\n<\/p><\/div>\n<\/details>\n <\/p>\n\nIs the service really free?<\/summary>\n\n
\n Yes. The interpretation service is
\n completely free of charge<\/strong> for patients receiving
\n care at our hospital. There is no additional fee for using this
\n service.\n <\/p>\n<\/p><\/div>\n<\/details><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"Quick information Service We provide free medical interpretation in over 30 languages for patients receiving care at our hospital. English interpreters On-site face-to-face interpreters available Monday\u2013Saturday, 8:00\u201316:30 Other languages Remote medical interpretation via video or phone, using hospital-issued iPads or iPhones. Service hours Interpretation services are available 24 hours a day, 365 days a year, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":61,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-102","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/pages\/102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/comments?post=102"}],"version-history":[{"count":23,"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/pages\/102\/revisions"}],"predecessor-version":[{"id":1424,"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/pages\/102\/revisions\/1424"}],"up":[{"embeddable":true,"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/pages\/61"}],"wp:attachment":[{"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/media?parent=102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}