{"id":1417,"date":"2026-03-28T06:26:14","date_gmt":"2026-03-28T06:26:14","guid":{"rendered":"https:\/\/kishiwada.tokushukai.or.jp\/en\/for-patients\/outpatient\/"},"modified":"2026-04-11T03:56:10","modified_gmt":"2026-04-11T03:56:10","slug":"outpatient","status":"publish","type":"page","link":"https:\/\/kishiwada.tokushukai.or.jp\/en\/for-patients\/outpatient\/","title":{"rendered":"Outpatient Services"},"content":{"rendered":"<p><!-- Walk-in gate \u2014 must read before coming --><\/p>\n<div class=\"op-alert\" role=\"note\" style=\"margin-bottom:1.5rem;\">\n<div aria-hidden=\"true\">\u26a0\ufe0f<\/div>\n<div>\n    <strong>Please read before you come.<\/strong><br \/>\n    Not every symptom needs a hospital visit. For mild symptoms, a local clinic is faster, cheaper, and more appropriate. Please check the pages below to find the right place for your situation.\n  <\/div>\n<\/div>\n<section class=\"op-section\">\n<h2>Walk-in services \u2014 which department do you need?<\/h2>\n<p style=\"margin-bottom:1rem; font-size:0.9rem; color:#666;\">Please read each page carefully before coming. Not all conditions require a hospital visit.<\/p>\n<div class=\"dept-scope\">\n<div class=\"dept-scope-item\">\n      <a href=\"\/en\/for-patients\/outpatient\/general-internal-medicine\/\" class=\"dept-scope-link\"><br \/>\n        General Internal Medicine<br \/>\n        <span style=\"font-size:0.8rem; font-weight:400;\">Fever, vomiting, acute internal symptoms \u2014 within clinic hours<\/span><br \/>\n      <\/a>\n    <\/div>\n<div class=\"dept-scope-item\">\n      <a href=\"\/en\/for-patients\/outpatient\/general-surgery\/\" class=\"dept-scope-link\"><br \/>\n        General Surgery<br \/>\n        <span style=\"font-size:0.8rem; font-weight:400;\">Wounds, injuries \u2014 within clinic hours<\/span><br \/>\n      <\/a>\n    <\/div>\n<div class=\"dept-scope-item\">\n      <a href=\"\/en\/for-patients\/after-hours-general-medicine\/\" class=\"dept-scope-link\"><br \/>\n        After-hours General Medicine<br \/>\n        <span style=\"font-size:0.8rem; font-weight:400;\">Symptoms that cannot wait until tomorrow \u2014 evenings &amp; holidays<\/span><br \/>\n      <\/a>\n    <\/div>\n<div class=\"dept-scope-item\">\n      <a href=\"\/en\/for-patients\/emergency-room\/\" class=\"dept-scope-link\" style=\"color:#c0392b; font-weight:700;\"><br \/>\n        \ud83d\ude91 Emergency Room (24\/7)<br \/>\n        <span style=\"font-size:0.8rem; font-weight:400;\">Life-threatening emergencies only \u2014 or call 119<\/span><br \/>\n      <\/a>\n    <\/div>\n<\/p><\/div>\n<\/section>\n<hr class=\"op-divider\" \/>\n<p><!-- Quick Information --><\/p>\n<section class=\"info-card info-card--primary outpatient-page text-to-read\">\n<h2 class=\"info-card-title\">Quick information<\/h2>\n<div class=\"info-item\">\n<p class=\"info-item-title\">Open 24\/7 (Emergency care)<\/p>\n<p class=\"info-item-body\">\n      Emergency care is available at all times. Outpatient services are provided during regular clinic hours.\n    <\/p>\n<\/p><\/div>\n<div class=\"info-item\">\n<p class=\"info-item-title\">Main phone (Japanese language support, 24\/7)<\/p>\n<p class=\"info-item-body\">\n      +81-72-445-9915\n    <\/p>\n<\/p><\/div>\n<div class=\"info-item\">\n<p class=\"info-item-title\">English interpreter support(limited hours)<\/p>\n<p class=\"info-item-body\">\n      Mon\u2013Sat 8:00\u201316:30 (Japan time)\n    <\/p>\n<p class=\"info-item-note\">\n      Not available on Sundays and public holidays.\n    <\/p>\n<\/p><\/div>\n<div class=\"info-item\">\n<p class=\"info-item-title\">English language support phone<\/p>\n<p class=\"info-item-body\">\n      +81-80-7094-5976 (Mon\u2013Sat 8:00\u201316:30\u3000Japan time)\n    <\/p>\n<\/p><\/div>\n<div class=\"info-item\">\n<p class=\"info-item-title\">Location<\/p>\n<p class=\"info-item-body\">\n      Approximately 20 minutes from Kansai International Airport (KIX)\n    <\/p>\n<\/p><\/div>\n<\/p>\n<p>All times on this page are shown in Japan time (JST, UTC+9).<\/p>\n<\/section>\n<hr class=\"op-divider\" \/>\n<!-- First visit block --><\/p>\n<div class=\"ofv\">\n<p>  <!-- 1\u884c\u76ee\uff1aFirst visit --><\/p>\n<div class=\"ofv-row\">\n<div class=\"ofv-head\">\n<h2>First visit<\/h2>\n<\/p><\/div>\n<div class=\"ofv-body\">\n<h3>Additional fee without a referral letter<\/h3>\n<p>\n        At Kishiwada Tokushukai Hospital, all new patients and returning patients<br \/>\n        with new symptoms are requested to bring a referral letter from another<br \/>\n        medical institution.\n      <\/p>\n<p>\n        If you do not have a referral letter, or if you forget to bring it,<br \/>\n        an additional fee called<br \/>\n        <strong>\u201cAdditional Fee for Patients Without a Referral\u201d (Sentei Ryoyouhi)<\/strong><br \/>\n        will be charged at your first visit.\n      <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- 2\u884c\u76ee\uff1aSummary --><\/p>\n<div class=\"ofv-row\">\n<div class=\"ofv-head\">\n<h2>Summary<\/h2>\n<\/p><\/div>\n<div class=\"ofv-body\">\n<ul class=\"ofv-list\">\n<li>Please bring a referral letter if possible.<\/li>\n<li>An extra fee is charged without a referral letter.<\/li>\n<li>The fee is determined under the Japanese national healthcare system.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<p>  <!-- 3\u884c\u76ee\uff1aWhat to bring --><\/p>\n<div class=\"ofv-row\">\n<div class=\"ofv-head\">\n<h2>What to bring<\/h2>\n<\/p><\/div>\n<div class=\"ofv-body\">\n<ol class=\"ofv-list-number\">\n<li>Photo ID \u2013 passport or Residence Card (Zairyu Card).<\/li>\n<li>Japanese National Health Insurance card (if you are enrolled).<\/li>\n<li>Payment by credit card or cash at the time of your visit.<\/li>\n<li>\n          Referral letter (within the last 3 months), X-ray CD,<br \/>\n          or medication record, if available.\n        <\/li>\n<li>\n          To save time at reception, you can fill in the registration form<br \/>\n          before you come.\n        <\/li>\n<\/ol><\/div>\n<\/p><\/div>\n<p>  <!-- 4\u884c\u76ee\uff1aDownload\uff08\u30c6\u30ad\u30b9\u30c8\uff0b\u30dc\u30bf\u30f3\uff09 --><\/p>\n<div class=\"ofv-row\">\n<div class=\"ofv-head\">\n<h2>Download<\/h2>\n<\/p><\/div>\n<div class=\"ofv-body\">\n<p>Download the form, fill it in, and bring it with you.<\/p>\n<p>Download the form in your preferred language, fill it in, and bring it with you.<\/p>\n<div style=\"display:flex; flex-direction:column; gap:10px; max-width:420px; margin-top:12px;\">\n        <a href=\"\/en\/wp-content\/uploads\/2026\/03\/EN_Registration_Form.pdf\"\n           class=\"op-btn op-btn--primary op-btn--wide\"\n           style=\"display:flex; align-items:center; gap:10px; justify-content:flex-start;\"\n           target=\"_blank\" rel=\"noopener\"><br \/>\n          <span style=\"font-size:1.3em;\">\ud83c\uddec\ud83c\udde7<\/span> First-Visit Registration Form \u2014 English (PDF)<br \/>\n        <\/a><br \/>\n        <a href=\"\/en\/wp-content\/uploads\/2026\/03\/CZ_Registration_Form.pdf\"\n           class=\"op-btn op-btn--primary op-btn--wide\"\n           style=\"display:flex; align-items:center; gap:10px; justify-content:flex-start;\"\n           target=\"_blank\" rel=\"noopener\"><br \/>\n          <span style=\"font-size:1.3em;\">\ud83c\udde8\ud83c\uddf3<\/span> First-Visit Registration Form \u2014 Chinese (PDF)<br \/>\n        <\/a><br \/>\n        <a href=\"\/en\/wp-content\/uploads\/2026\/03\/VT_Registration_Form.pdf\"\n           class=\"op-btn op-btn--primary op-btn--wide\"\n           style=\"display:flex; align-items:center; gap:10px; justify-content:flex-start;\"\n           target=\"_blank\" rel=\"noopener\"><br \/>\n          <span style=\"font-size:1.3em;\">\ud83c\uddfb\ud83c\uddf3<\/span> First-Visit Registration Form \u2014 Vietnamese (PDF)<br \/>\n        <\/a><br \/>\n        <a href=\"\/en\/wp-content\/uploads\/2026\/03\/TG_Registration_Form.pdf\"\n           class=\"op-btn op-btn--primary op-btn--wide\"\n           style=\"display:flex; align-items:center; gap:10px; justify-content:flex-start;\"\n           target=\"_blank\" rel=\"noopener\"><br \/>\n          <span style=\"font-size:1.3em;\">\ud83c\uddf5\ud83c\udded<\/span> First-Visit Registration Form \u2014 Tagalog (PDF)<br \/>\n        <\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- \/.ofv --><\/p>\n<hr class=\"op-divider\" \/>\n<!-- First visit \u2013 step by step --><\/p>\n<div class=\"ofv-row ofv-row--steps\">\n<div class=\"ofv-head\">\n<h2>First visit \u2013 step by step<\/h2>\n<\/p><\/div>\n<div class=\"ofv-body\">\n<ol class=\"ofv-steps-list\">\n      <!-- 1. Reception --><\/p>\n<li>\n<div class=\"ofv-step-icon\">\n          <i class=\"fa-solid fa-door-open\" aria-hidden=\"true\"><\/i>\n        <\/div>\n<div class=\"ofv-step-content\">\n<p class=\"ofv-step-title\">Reception (8:00\u201311:30, Japan time)<\/p>\n<p class=\"ofv-step-text\">\n            Please arrive at the reception desk between 8:00 and 11:30 (Japan time).\n          <\/p>\n<\/p><\/div>\n<\/li>\n<p>      <!-- 2. Fill in the registration form --><\/p>\n<li>\n<div class=\"ofv-step-icon\">\n          <i class=\"fa-solid fa-pen-to-square\" aria-hidden=\"true\"><\/i>\n        <\/div>\n<div class=\"ofv-step-content\">\n<p class=\"ofv-step-title\">Fill in the registration form<\/p>\n<p class=\"ofv-step-text\">\n            If you have already completed the form, please hand it to the staff.<br \/>\n            If not, please fill it in at the desk near reception.\n          <\/p>\n<\/p><\/div>\n<\/li>\n<p>      <!-- 3. Consultation --><\/p>\n<li>\n<div class=\"ofv-step-icon\">\n          <i class=\"fa-solid fa-user-doctor\" aria-hidden=\"true\"><\/i>\n        <\/div>\n<div class=\"ofv-step-content\">\n<p class=\"ofv-step-title\">Consultation<\/p>\n<p class=\"ofv-step-text\">\n            You will see a doctor in the appropriate department.\n          <\/p>\n<\/p><\/div>\n<\/li>\n<p>      <!-- 4. Tests and examinations --><\/p>\n<li>\n<div class=\"ofv-step-icon\">\n          <i class=\"fa-solid fa-vials\" aria-hidden=\"true\"><\/i>\n        <\/div>\n<div class=\"ofv-step-content\">\n<p class=\"ofv-step-title\">Tests and examinations (if needed)<\/p>\n<p class=\"ofv-step-text\">\n            The doctor may order blood tests, X-rays, CT, MRI, or other tests.\n          <\/p>\n<\/p><\/div>\n<\/li>\n<p>      <!-- 5. Diagnosis and explanation --><\/p>\n<li>\n<div class=\"ofv-step-icon\">\n          <i class=\"fa-solid fa-clipboard-list\" aria-hidden=\"true\"><\/i>\n        <\/div>\n<div class=\"ofv-step-content\">\n<p class=\"ofv-step-title\">Diagnosis and explanation<\/p>\n<p class=\"ofv-step-text\">\n            The doctor will explain your results and treatment plan.\n          <\/p>\n<\/p><\/div>\n<\/li>\n<p>      <!-- 6. Payment --><\/p>\n<li>\n<div class=\"ofv-step-icon\">\n          <i class=\"fa-solid fa-credit-card\" aria-hidden=\"true\"><\/i>\n        <\/div>\n<div class=\"ofv-step-content\">\n<p class=\"ofv-step-title\">Payment<\/p>\n<p class=\"ofv-step-text\">\n            Please pay your bill at the payment counter or machine.\n          <\/p>\n<\/p><\/div>\n<\/li>\n<p>      <!-- 7. Receive medications --><\/p>\n<li>\n<div class=\"ofv-step-icon\">\n          <i class=\"fa-solid fa-pills\" aria-hidden=\"true\"><\/i>\n        <\/div>\n<div class=\"ofv-step-content\">\n<p class=\"ofv-step-title\">Receive medications<\/p>\n<p class=\"ofv-step-text\">\n            You will receive your medicines at our pharmacy inside the hospital.\n          <\/p>\n<\/p><\/div>\n<\/li>\n<\/ol><\/div>\n<\/div>\n<hr class=\"op-divider\" \/>\n<p><!-- Returning patients (same 2-column layout as First visit) --><\/p>\n<div class=\"ofv ofv--returning\" id=\"returning-patients\">\n<div class=\"ofv-row\">\n<div class=\"ofv-head\">\n<h2>Returning patients<\/h2>\n<\/p><\/div>\n<div class=\"ofv-body\">\n<h3>With an appointment (automatic reception)<\/h3>\n<ul class=\"op-list\">\n<li>From 8:00, you can use the Automatic Check-in Kiosk inside the hospital.<\/li>\n<li>The kiosk screen is in Japanese only.<\/li>\n<li>After registration, you will receive a Registration Number slip. Please go to the waiting area for your department.<\/li>\n<li>If you need help or cannot use the machine, please ask at the Reception desk.<\/li>\n<\/ul>\n<h3>Without an appointment<\/h3>\n<ul class=\"op-list\">\n<li>Please go directly to the Reception desk.<\/li>\n<li>The staff will register your visit and guide you to the correct department.<\/li>\n<\/ul>\n<p> <!-- Important: Monthly insurance card verification --><\/p>\n<div class=\"op-alert op-alert--warning\">\n<div class=\"op-alert-icon\">\n          <i class=\"fa-solid fa-triangle-exclamation\" aria-hidden=\"true\"><\/i>\n        <\/div>\n<div class=\"op-alert-body\">\n<h3>Monthly insurance card verification<\/h3>\n<p>\n            If you have Japanese health insurance, please show your insurance card<br \/>\n            at the Insurance Verification Desk once a month, at your first visit of<br \/>\n            that month.\n          <\/p>\n<\/p><\/div>\n<p><!-- \/.ofv-body -->\n  <\/div>\n<p><!-- \/.ofv-row --><\/p><\/div>\n<p><!-- \/.ofv-body -->\n  <\/div>\n<p><!-- \/.ofv-row -->\n<\/div>\n<p><!-- \/.ofv \u3092\u3053\u3053\u3067\u5fc5\u305a\u9589\u3058\u308b --><\/p>\n<p><!-- Infection prevention --><\/p>\n<section id=\"infection-prevention\" class=\"op-section\">\n<h2>Hospital infection prevention<\/h2>\n<p>  <!-- Quick \u3068\u540c\u3058 info-card \u3092\u518d\u5229\u7528 --><\/p>\n<section class=\"info-card info-card--infection\">\n<p class=\"info-card-lead\">\n      To protect patients and staff, please follow these rules:\n    <\/p>\n<p>    <!-- 1. Face masks --><\/p>\n<div class=\"info-item\">\n<p class=\"info-item-title\">\n        <span class=\"info-icon-circle\"><br \/>\n          <i class=\"fa-solid fa-mask-face\" aria-hidden=\"true\"><\/i><br \/>\n        <\/span><br \/>\n        <span>Face masks<\/span>\n      <\/p>\n<p class=\"info-item-body\">\n        All patients and visitors must wear a face mask inside the hospital.<br \/>\n        It should cover your nose and mouth and fit under your chin.\n      <\/p>\n<\/p><\/div>\n<p>    <!-- 2. Hand hygiene --><\/p>\n<div class=\"info-item\">\n<p class=\"info-item-title\">\n        <span class=\"info-icon-circle\"><br \/>\n          <i class=\"fa-solid fa-hand-holding-droplet\" aria-hidden=\"true\"><\/i><br \/>\n        <\/span><br \/>\n        <span>Hand hygiene<\/span>\n      <\/p>\n<p class=\"info-item-body\">\n        Wash your hands with soap and water after using the restroom,<br \/>\n        and use the hand sanitizer dispensers placed in the corridors.\n      <\/p>\n<\/p><\/div>\n<p>    <!-- 3. If you feel unwell --><\/p>\n<div class=\"info-item\">\n<p class=\"info-item-title\">\n        <span class=\"info-icon-circle\"><br \/>\n          <i class=\"fa-solid fa-head-side-cough\" aria-hidden=\"true\"><\/i><br \/>\n        <\/span><br \/>\n        <span>If you feel unwell<\/span>\n      <\/p>\n<p class=\"info-item-body\">\n        If you have fever, cough, diarrhoea, or nausea,<br \/>\n        please postpone your visit if possible.\n      <\/p>\n<\/p><\/div>\n<p class=\"info-card-note\">\n      We may introduce additional measures such as mandatory masks<br \/>\n      or visitor restrictions during outbreaks.\n    <\/p>\n<\/section>\n<p><!-- \/.info-card --><br \/>\n<\/section>\n<p>\u3000<!-- outpatient-page --><\/p>\n<p><!-- page-wrap --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u26a0\ufe0f Please read before you come. Not every symptom needs a hospital visit. For mild symptoms, a local clinic is faster, cheaper, and more appropriate. Please check the pages below to find the right place for your situation. Walk-in services \u2014 which department do you need? Please read each page carefully before coming. Not all [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":61,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1417","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/pages\/1417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/comments?post=1417"}],"version-history":[{"count":5,"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/pages\/1417\/revisions"}],"predecessor-version":[{"id":1608,"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/pages\/1417\/revisions\/1608"}],"up":[{"embeddable":true,"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/pages\/61"}],"wp:attachment":[{"href":"https:\/\/kishiwada.tokushukai.or.jp\/en\/wp-json\/wp\/v2\/media?parent=1417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}