CALL 24/7 in Japanese
+81-72-445-9915
Monday to Sunday 24 hours
Mon to Sat 8:00 – 16:30 in English
English Interpreters are available: Monday to Saturday 8:00 – 16:30
(Not available: Sun and Public holidays)
CALL in English + 81-80-7094-5976
Mon to Sat 8:00 – 16:30 in English
Make a CallEnglish Interpreters are available:
Monday to Saturday 8:00 – 16:30
(Not available: Sun and Public holidays)
Additional fee for a first-time patient without a referral letter If you are a new patient at our hospital without a referral letter from another medical institution, you will be charged a first-time patient fee of ¥7,700 (including tax).
General Medicine: If you’re unsure which department to visit based on your symptoms, our General Medicine department can diagnose your condition during your first visit. They will refer you to a specialist if needed.
For efficient care: We advise patients to limit their visits to two departments per day. This allows our doctors to focus on providing thorough care and minimizes wait times for all patients.
8:00 am to 11:30 am
Go to the Reception desk
Fill forms
You can print the form and fill it out before your visit. This will save you time and allow the registration process to begin immediately when you arrive at the reception desk.
If you can’t print it out, just go to the reception and fill it out when you arrive.
Consultation
Examinations
Diagnosis
Payment
Receive Medications
If you have an appointment, you can register yourself starting at 8:00
AM using the Automatic reception located within the hospital.
Please note that instructions are available only in Japanese.
Upon registration, you’ll receive a “Registration Number” slip. Please take this slip and proceed to the waiting area for your designated department.
If you have difficulty using the machine, please visit the Reception desk for assistance.
Returning Patients 8:00-11:30
With Appointment
Automated Patient Check-in Kiosk (in Japanese only) / Call an interpreter
Consultation / Examinations
Payment
Receive Medications
Without Appointment
Go to the Reception desk
Consultation / Examinations
Payment
Receive Medications
Monthly Verification: Please note that Japanese health insurance holders need to have their insurance card verified at the “Insurance Verification Desk” at the beginning of each month before their consultation.
Referral Letter Required for New Patients and Returning Patients with New Symptoms At Kishiwada Tokushukai Hospital, all new patients and even returning patients with new symptoms are required to have a referral letter from another medical institution. This helps us ensure efficient use of resources and provide the most appropriate care coordination for your needs.
If you are a new patient, a returning patient with new symptoms, or have forgotten to bring a referral letter, you will be charged an additional fee called “Medical Expenses Combined with Treatment Outside Insurance Coverage” (Sentei Ryoyouhi). This fee is ¥7,700 (including tax) for new patients and ¥5,500(including tax) for dental cases.
To prevent the introduction and spread of infections within the hospital, please adhere to the following
Face Masks
All patients and visitors must wear a face mask upon entering the hospital. Make sure it covers your nose and mouth and fits under your chin.
Hand Hygiene
Wash your hands thoroughly with soap and water after using the restroom. Before entering any room, use the hand sanitizer dispensers found in the hallways.
For Family Members of Patients
If you have symptoms like fever, cough, diarrhea, or nausea,
please
postpone your visit.
※ We may implement additional measures like mandatory masks and visitor
limitations to
control infections.
