If you are a foreign national without Japanese public health insurance (such as a Health Insurance Card) and wish to receive medical care at Kishiwada Tokushukai Hospital, please note the following:
To ensure that all patients receive safe and appropriate care, all self-funded (private pay) patients without Japanese insurance are required to receive support from our officially affiliated medical support company.
We do not allow support or interpretation from individuals or organizations not designated by our hospital.
Unfortunately, we have encountered instances where third-party coordinators or interpreters falsely present themselves as family members in order to access hospital services. Such actions compromise patient safety and disrupt hospital operations.
In recent cases, patients accompanied by unauthorized agents have requested full health check-ups through our emergency outpatient department, even though their condition was not urgent. Please understand that our emergency services are reserved strictly for urgent and acute care.
If you are not in an emergency situation, please contact our official medical coordination partner before visiting the hospital. Walk-in visits without prior coordination will be declined, and patients will be referred to our partner organization for proper arrangement.
We appreciate your understanding and cooperation.
Our Official Partner
JTB Corp. – Japan Medical & Health Tourism Center (JMHC)