Languages

Interpretation Languages

We offer remote medical interpretation in over 30 languages via video or phone.

English – Face-to-face interpretation available on-site

Monday to Saturday 8:00–16:30

Other languages – Available through remote interpretation (video or phone)
(Note: Some languages may require advance booking.)

Free, 24/7 Medical Interpreters Available

If you have difficulty speaking Japanese during your visit, we offer free remote interpretation in over 30 languages — anytime, any day.
This service is powered by mediPhone, Japan’s leading remote medical interpretation provider.

  • English
  • Italiano / Italian – Servizio di interpretariato medico da remoto disponibile in italiano.
  • Español / Spanish – Servicio de interpretación médica remota disponible en español.
  • Português / Portuguese – Serviço de interpretação médica remota disponível em português.
  • Français / French – Interprétation médicale à distance disponible en français.
  • Deutsch / German – Ferndolmetscherdienste für medizinische Zwecke auf Deutsch verfügbar.
  • Русский / Russian – Доступен удалённый медицинский перевод на русский язык.
  • Українська / Ukrainian – Доступний дистанційний медичний переклад українською мовою.
  • 中文 / Chinese – 提供中文远程医疗翻译服务。
  • 臺灣話 / Taiwanese – 提供台語遠距醫療口譯服務。
  • 廣東話 / Cantonese – 提供廣東話遠程醫療翻譯服務。
  • 한국어 / Korean – 한국어 원격 의료 통역 서비스가 제공됩니다.
  • Монгол / Mongolian – Монгол хэл дээр эмнэлгийн орчуулагчийн үйлчилгээ бий.
  • Tiếng Việt / Vietnamese – Có sẵn dịch vụ phiên dịch y tế từ xa bằng tiếng Việt.
  • ไทย / Thai – มีบริการล่ามทางการแพทย์ทางไกลเป็นภาษาไทย。
  • မြန်မာဘာသာ / Burmese – မြန်မာဘာသာဖြင့် ဆေးဘက်ဆိုင်ရာ ဘာသာပြန်ဝန်ဆောင်မှု ရရှိနိုင်သည်။
  • ລາວ / Lao – ມີບໍລິການລ້າມພາສາການແພດແບບທາງໄກໃນພາສາລາວ。
  • Bahasa Indonesia / Indonesian – Layanan penerjemahan medis jarak jauh tersedia dalam Bahasa Indonesia.
  • Bahasa Melayu / Malay – Perkhidmatan jurubahasa perubatan jarak jauh tersedia dalam Bahasa Melayu.
  • Tagalog / Filipino – Mayroong remote medical interpretation sa Tagalog.
  • हिन्दी / Hindi – हिंदी में रिमोट मेडिकल इंटरप्रिटेशन सेवा उपलब्ध है।
  • தமிழ் / Tamil – தமிழ் மொழியில் தொலை மருத்துவ மொழிபெயர்ப்பு சேவை கிடைக்கிறது.
  • नेपाली / Nepali – नेपाली भाषामा दूरस्थ चिकित्सकीय दोभाषे सेवा उपलब्ध छ।
  • বাংলা / Bengali – বাংলা ভাষায় দূরবর্তী চিকিৎসা ব্যাখ্যার সেবা পাওয়া যায়।
  • ភាសាខ្មែរ / Khmer – មានសេវាបកប្រែវេជ្ជសាស្ត្រចម្ងាយជាភាសាខ្មែរ។
  • دری / Dari – خدمات ترجمه پزشکی از راه دور به زبان دری موجود است.
  • සිංහල / Sinhalese – සිංහල භාෂාවෙන් දුරස්ථ වෛද්‍ය පරිවර්තනය ලබා ගත හැක.
  • اردو / Urdu – اردو میں ریموٹ میڈیکل انٹرپریٹیشن دستیاب ہے۔
  • فارسی / Persian – خدمات ترجمه پزشکی از راه دور به زبان فارسی در دسترس است.
  • العربية / Arabic – خدمة الترجمة الطبية عن بُعد متوفرة باللغة العربية.
  • پښتو / Pashto – په پښتو کې د درملنې د ژباړې لیرې خدمت شتون لري.
  • Türkçe / Turkish – Türkçe uzaktan tıbbi tercüme hizmeti mevcuttur.

FAQ – Remote Medical Interpretation

Can I use my own phone or app for interpretation?

No. To ensure secure communication, we will provide you with a hospital-issued iPad or iPhone to access our official interpretation service.

Will my conversation be private?

Yes. While the conversation may be recorded for quality assurance, all recordings and personal information are securely stored and kept strictly confidential in accordance with privacy regulations.

Do I need to make a reservation in advance?

For common languages like Chinese and Vietnamese, interpretation is usually available without a reservation. However, for less commonly used languages, we may require advance booking to ensure availability.

Will the interpreter be a real person or AI?

All interpretation services are conducted by professional human interpreters, not AI. This ensures greater accuracy and empathy, especially for medical conversations.

Is this service really free?

Yes, our remote medical interpretation service is completely free of charge for all patients receiving care at our hospital.

How to Use the Service

Send a message to our International Medical Support Team:

Interpretation Method

  • Video call (tablet or phone)
  • Phone call
  • In-person interpretation is only available for English

No cost to the patient. Completely free.

⚠️ Note: Some languages require advance booking.