Emergency Room (24/7)
We provide emergency medical care 24 hours a day, 7 days a week, based on medical urgency.
If this is a life-threatening emergency, call 119 for an ambulance.
Call 119 (Ambulance)
For life-threatening emergencies
Come to the ER now (Walk-in)
If you can come by yourself
Night Reception Desk
After-hours & emergency entrance
Not sure whether to call an ambulance?
In Osaka, if you are unsure whether to call an ambulance, you can call the emergency medical consultation service.
#7119 (Emergency Medical Consultation)
Nurses will assess the situation and advise you on whether to call an ambulance or visit a hospital.
If #7119 does not connect
Call 06-6582-7119
(IP phones and some mobile lines may not connect to #7119)
Important
Consultation is free, but call charges apply.
If this seems life-threatening or time-critical,
call 119 immediately.
When to call 119
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Chest pain / severe shortness of breath
Sudden chest pain, tightness, or difficulty breathing.
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Signs of stroke
Face drooping, arm weakness, speech difficulty.
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Severe bleeding / major injury
Heavy bleeding, serious trauma, or a major accident.
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Loss of consciousness / seizure
Fainting, not responding, or convulsions.
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Severe allergic reaction
Swelling, hives, or trouble breathing.
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Severe abdominal pain / black or bloody stool
Severe stomach pain or blood in stool.
Come to the ER (Walk-in)
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High fever with severe symptoms
Especially with weakness, confusion, or severe pain.
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Severe pain / dehydration
Severe pain, dizziness, or signs of dehydration.
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Persistent vomiting
Unable to keep fluids down.
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Worsening symptoms after clinic hours
Symptoms getting worse at night or on holidays.
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Cannot wait until the next day
Injury or illness that needs urgent evaluation.
This list is for urgent warning signs, not a diagnosis.
How the ER works in Japan
- Triage-based: Patients are seen based on medical urgency, not arrival time.
- Waiting time may vary, even in emergencies.
- You may be referred to another hospital if specialized care is required.
- Some tests or medications may be limited during nighttime hours.
First visit: step by step
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Step 1: Arrive & check in at the emergency / night reception desk
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Step 2: Triage (we assess urgency first)
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Step 3: Medical exam and tests (as needed)
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Step 4: Treatment
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Step 5: Payment & next steps
(discharge / follow-up / referral)
What to bring
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Identification: Passport or photo ID
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Health insurance: Health insurance card (if you have one)
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Medications: Medication list / current medicines
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Referral documents: Referral letter (if any)
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Payment method: Cash or credit card
Language support
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Interpretation services
Interpretation support is available (remote / device-based)
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Preferred language
Please tell staff your preferred language at check-in
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Emergency care
Emergency care will be provided even if interpretation is not immediately available
Payment (Emergency Care)
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Payment timing: Depends on the treatment and time of visit
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Accepted methods: Cash and credit cards
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Travel insurance: Payment is usually made by the patient first, then claimed later
Access & Night / Emergency Entrance
After-hours access
If you arrive at night, on Sundays, or on public holidays,
please use the After Hours Entrance.
- Daytime: Use the Main Entrance
- After hours: After Hours Entrance
- Check in at the Night Reception Desk
- Emergency drop-off and parking are available if needed
This page provides general information and may change depending on ER conditions.
If this is a life-threatening emergency, call 119 immediately.